Shipping

Within the US, expect your order to arrive within 5-10 business days of purchase.

In EU it takes around 5-15 business days to be delivered depending on your location.

International orders will get to you in 10-18 business days of purchase.

Not including weekends, holidays, and unexpected delays due to couriers.

When your order ships you can request your tracking number via email: support@illuspire.com

We print and fulfil orders in Europe and North America, and ship all over the world.

We partner with some of the best global carriers to bring you the most affordable and reliable delivery options.

In order to protect its ecosystem from invasive foreign species, Australia has strict laws for what can be imported into the country. Wood products are especially regulated as they can contain timber borers, insect pests, bark, and other potential biohazards.

The regulations and treatment processes for importing wooden products into Australia are incredibly difficult to maintain, so for that reason, we don't ship canvases or framed posters there.

Click here to learn more about Australia's import requirements and regulations.

Returns

You can cancel or change any order within 24 hours of purchase! Just contact us at support@illuspire.com with your order number and will take care of it.

Our canvases come with a 100% customer satisfaction.

Wa are not pre-printing or holding inventory in stock because of diversity and size of our offer. Every single item is printed on demand.  For that reason, we are not able to grant refunds,  offer credits or replacements.

In case the item is delivered damaged, a photograph of such item is expected to be provided to our Customer Care Team to take measures and ensure a cost-free replacement. It's our job to make sure you're absolutely happy with your order. Contact us at support@illuspire.com.

If you are interested in buying more than 5+ items we offer bulk pricing. Please email support@illuspire.com.

Custom taxes and duties are regulated by your government and postal office. As per our Shipping and Delivery Policy, the customer is responsible for paying custom duties/taxes.